Terms and Conditions

“I like to keep things simple, so I have tried to keep these short and sweet… Thanks for reading”, Neil Roper (MD)

  1. Returning an unwanted item once delivered, the price will be refunded at our individual item price less 35% repacking and restocking fee.
  2. Orders amended less than 5 days after final order confirmation has been issued, may result in your delivery date having to be put back.
  3. When delivering, if one item does not fit and a smaller one is required, there will be a £99 plus VAT redelivery charge for the new item plus any uplift in cost of item if applicable.
  4. Please make sure decorators and builders have finished before we start.
  5. If builders are working on site and you ask us to deliver the furniture, we may be unable to build the items and position the items in the correct rooms. Please note your warranty will be void as we cannot be responsible for how your builders move / assemble our products.
  6. If we arrive at your property and it is not ready, we will have to return on another day and there will be a re-delivery charge of £400 plus VAT, as we have lost that van for the day.
  7. Our three year guarantee covers manufacturing defects, not tenant misuse.

PLEASE NOTE some accessories may vary from description and images.

Many thanks for choosing Fusion, your business is very much appreciated.